
Refund and Return Policy
Effective Date: March 12, 2025
At Wartopis, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a refund and return policy subject to the terms outlined below.
1. Eligibility for Return and Refund
We accept returns and offer refunds for most products under the following conditions:
- The item must be returned within 30 days of the purchase date.
- The item must be in its original condition, unused, and in the original packaging.
- Proof of purchase is required.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Customized or personalized products.
- Watches that have been damaged due to misuse or neglect.
3. How to Return an Item
To initiate a return:
- Contact our customer service at info@wartopis.xyz or call 070 2243 6961.
- Provide your order number, item details, and reason for return.
- We will provide instructions on how to return the item.
4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method. Refunds can take up to 14 business days to appear in your account.
5. Exchange Policy
We offer exchanges for defective or incorrect items. Please contact customer service for assistance with exchanges.
Contact Us:
If you have any questions or need further assistance, please contact us at:
- Email: info@wartopis.xyz
- Phone: 070 2243 6961
Thank you for shopping with Wartopis!